I started my journey into the world of UX at the University of Michigan School of Information, where I studied User Experience Design. My time there gave me a strong foundation in human-centered design and sparked my interest in understanding how people think and behave when they use technology. This curiosity continues to inspire my work today.

One of the first high-impact projects that I worked on in my UX career was with LookingBus, a company in Ann Arbor with the goal of making public transit more accessible to blind and visually impaired (BVI) users. Designing an app for BVI individuals was a completely new challenge for me, but one I embraced with enthusiasm. I successfully delivered a solution that met the client’s needs, and this project sparked my deeper interest in designing technology that’s truly usable for all. It also instilled in me an early commitment to accessibility, shaping how I approach user interactions with technology and ensuring inclusivity is always at the forefront of my work.

At Panasonic Automotive, I had the pleasure of being part of the Advanced Innovation Team. I had the opportunity to lead UX projects focused around in-vehicle infotainment systems and user controls, managing everything from wireframes and prototypes to user research sprints and delivery presentations. It was a hands-on role that gave me a chance to influence real-world products and collaborate closely with stakeholders across the industry in the pursuit of new business.

During my tenure at General Motors, I’ve worn many hats — starting as a Product Designer, owning the interior infotainment designs for model year 2025 GMC Denali & AT4 trucks. From there I transitioned into roles that allowed me to broaden my perspective.

As a Technology & UX Strategist, I bridged user needs with emerging technologies and business goals. I crafted user stories focused on key journeys and jobs-to-be-done, ensuring our solutions aligned with both user expectations and strategic objectives. Collaborating with cross-functional teams, I prioritized in-vehicle technologies to create seamless experiences, laying the groundwork for future digital solutions and guiding key product decisions across platforms.

Later, as a UX Researcher and Lab Manager, I dove deeper into understanding user behavior through mixed-method studies, leading efforts to not only validate concepts but also to conduct discovery research. This discovery work has been pivotal in identifying key user pain points, aligning our design focus with user priorities, and shaping the strategic direction for design teams—ensuring that every decision we make enhances the overall user experience in a meaningful and impactful way.

The core of my work at GM has focused on developing user-centered strategies to not only improve existing designs but also define the direction of new products. By deeply understanding user needs, I’ve guided design teams toward solutions that enhance in-vehicle experiences and set the strategic foundation for future innovations.